An Academic Appeal provides you with the opportunity to request a review of a decision that you believe may be incorrect when you receive your result letter. This could be because of personal mitigating circumstances; something was done incorrectly in the assessment process or if you think the exam board have made an unreasonable decision.

Please keep in mind, an Academic Appeal cannot change your mark, and you cannot make an appeal on the basis that you are not happy with your grade. A successful Academic Appeal can give you an opportunity to retake an assessment, or it can remove a late submission penalty if your grade has been capped.

It is important you return the Stage 1 Academic Appeal proforma to academicappeals@salford.ac.uk within 10 working days from the date on your Results Letter.

Should you need any support with your appeal please reach out to the Advice Centre to speak to an advisor. You can find out how to contact us on our website!

How can I make an academic appeal?
- To make an academic appeal, you need to submit the stage 1 proforma to academicappeals@salford.ac.uk. The proforma can be found here: Proforma - Stage 1.

Are there any deadlines for making an appeal?
- An appeal should be submitted to academicappeals@salford.ac.uk within 10 working days from the date on your results letter.

What types of decisions can be appealed?
- You can appeal on the following grounds: personal mitigating circumstances; something was done incorrectly in the assessment process; you think the exam board have made an unreasonable decision.

How do I make a formal complaint about a university issue?
- First you should try to resolve the matter informally by raising your issue with the appropriate person. If this does not resolve the matter, within 10 working days use the stage 2 student complaint form to make a formal complaint. You can find it here: stage 2 student compliant form. It should be submitted to complaints@salford.ac.uk.

What should I include in my complaint?
- At stage of the complaint process, make clear: The issue about which you are complaining; any relevant personal circumstances and supporting evidence; what you feel would be a fair outcome.

What if my complaint is rejected?
- If you are not happy with the response from a stage 2 complain, you can ask for a review. To do this, use the stage 3 student complaint form which you can find here: stage 3 student compliant form. This needs to be sent 10 working days from the date the letter of the stage 2 response.

What does Fitness to Practice mean?
- Fitness to Practice means checking if a student is suitable and capable of pursuing a specific course or profession by looking at their behaviour, character, and skills.

How does Fitness to Practice impact my studies or professional training?
- If there is a question of Fitness to Practice, this can prevent you from attending placement or engaging with specific activities. It is best to speak to your school to ask the exact impact, and what you can do to keep up with your studies.

Can I appeal a decision related to Fitness to Practice?
- You have the right to appeal at a Fitness to Practise Panel within ten working days of the formal notification of the outcome. You can find the appeal form here: FtP Appeal Form
If you want to appeal, you can make an appointment with the Students’ Union for support.

What are personal mitigating circumstances?
- Personal mitigating circumstances in university studies mean important personal problems that are not your fault and can affect your work. For example, if you are sick, family emergencies, or difficult personal situations. When these happen, the university can help by giving you more time to complete your work.

How can I apply for a personal mitigating circumstances extension?
- To submit a PMC, fill out the form attached.

Do I need to provide evidence for my personal mitigating circumstances application?
- There are two types of PMC request: a self-certification request and an evidence-based request. Wherever you can, it is best to provide evidence to support your PMC request as self-certified requests a limited to one per academic year.

Can I submit a personal mitigating circumstances application for an exam?
- You can submit a PMC if you are not able to attend an exam or if you need to leave an exam because you are not well. Let the senior invigilator or tutor in charge of the exam know so that your illness can be reported. You need to submit a PMC form within 10 working days of the exam date.